Allawah Community Care
Allawah Community Care provides support to older people who are eligible for Home & Community Care services and their carers. The range of services provided by Allawah Community Care include:
All service users must be registered with My Aged Care. This can be done online at www.myagedcare.gov.au/ or by calling 1800200422.
To find out more about the services that Allawah Community Care can provide you can download the Allawah Community Care Client Handbook or contact our friendly staff
Contact details
P: 02 6927 3521
Home Care Packages
Allawah Community Care are approved Home Care Package providers in the Coolamon Shire.
Our services are tailored to your individual care needs and goals to assist older people to remain independent in their own homes and local communities. Eligibility for a Home Care Package is determined by the Aged Care Assessment Team through My Aged Care.
Our friendly care team provide services for clients in their own homes. All clients must be assessed by the Aged Care Assessment Team as being eligible for the requested service.
The range of services offered may include:-
Domestic Assistance
Social Support
Respite
Medication Assistance
Meal on Wheels
Home Modifications & Maintenance
For more information regarding home care packages click here
Community Transport
Community Transport provides transport for older people, people with disabilities, and their carers. Services are also available to isolated or disadvantaged people who have difficulty accessing public or private transport. Services are mostly provided by volunteers using safe & modern cars
Community Transport can be booked, usually 2-3 days in advance, to take you to medical appointments, shopping and other business or to visit family and friends, within the shire as well as Wagga Wagga and surrounding towns.
Travelling to Temora, Griffith, Narrandera, Junee and other destinations is available by arrangement.
Important Information
A relative or friend acting as a carer can travel with you if necessary.
Other people may be travelling in the vehicle with you.
Passengers must comply with stated health and safety requirements such as disclosing relevant information about their destination and medical or access needs.
Costs are kept to a minimum and if applicable payable at the time of transport.
Bookings are essential.
Meals Service
Allawah Community Care offers a variety of frozen meals for our Meal on Wheels Service. Meals can be delivered to your door, for residents within the Coolamon Shire, or alternatively you can pick meals up from the Allawah Community Centre.
Allawah Community Care regularly updates the Meals on Wheels Menu to deliver a diverse range of nutritionally balanced meals to suit individual’s dietary requirements and tastes.
Invoices are sent out monthly and Volunteers will ask you to sign a delivery sheet when they bring meals to your home.
The frozen meal service is meant to compliment a nutritious diet and clients who use the meal service are encouraged to eat a healthy breakfast and a good balance of fruit, vegetables and salad with the meals they prepare for themselves.
If you find there are too many meals in your freezer please ring and cancel your meals for a few days. Remember to do the same if you are going away or having family members come to visit.
If you have any feedback about the meals provided please do not hesitate to note on the survey or alternatively contact or call at the office. Periodically we will send you surveys to complete to provide feedback to improve our meals service.
Home Modifications and Home Maintenance
Home Modifications
Home modification refers to structural changes that may be made to a client’s home so that they can continue to live and move safely about the home. It does not include general repairs to the property but does include explicit changes that improve safety or accessibility for the client. Services often include:
Supply and installation of rails and hand held showers
Access modifications – ramps, paths, step wedges
Kitchen and bathroom modifications
Lever taps
Widening doorways
Safety modifications
All works are carried out by qualified builders and provided at a subsidised cost to our clients.
The Process
Once a request for Home Modifications is received, a home assessment is arranged with you and an Occupational Therapist at a mutually convenient time.
Occupational Therapists are highly trained health professionals. You can be confident of their ability to make recommendations specific to your requirements.
Cost
Limited funding allows only the supply of functional items deemed necessary by the Occupational Therapist. You will have to pay full cost for any additional items supplied at your request.
The Occupational Therapist will provide drawings of the necessary work. At this stage you will be contacted to confirm how you wish to proceed.
Allawah Community Care will source quotes from licensed contractors and once the quotes are recieved will discuss with you all aspects of the modification and seek your approval to commence the works.
Allawah Community Care will arrange to have the work carried out on your behalf and you will be required to sign an agreement indicating your willingness to pay for the contribution cost.
Funds from the Home Modifications Service will cover the remaining costs. Payment terms can be arranged in cases of extreme financial hardship. As is the case with all client information, this will be treated confidentially.
When the works are completed Allawah Community Care will contact you to arrange an inspection, discuss the completed work and you will be asked to complete a service survey.
Home Maintenance
Bookings
Home Maintenance refers to assistance with the maintenance and repair of the client’s home, garden or yard to keep their home in a safe and habitable condition. Home maintenance includes minor dwelling repairs and maintenance such as:
Repairing unsafe stairs
Adjusting temperatures on hot water systems
Furniture and fitting adjustments – heights of tables, chairs, beds etc.
Replacing batteries in smoke alarms
Lock repairs and replacement
Replacing tap washers and light bulbs
Lawn mowing
One-off garden clean ups.
Contribution costs can be discussed at time of booking.
Once Allawah Community Care receive your referral from My Aged Care we will contact you to confirm your requirements. You will be provided with a list of approved contractors to select for your service. Clients are responsible for booking their own garden maintenance with their contractor of choice.
If you require more extensive garden maintenance please discuss this with your chosen contractor, alternatively a specialised contractor may need to be sourced to complete additional tasks.
Social Support
Social Support enables people who are frail & elderly to enjoy life more fully and develop friendships with people in the wider community through social interaction and community-based experiences
Allawah Community Care Social Support services are provided by a companion (paid worker or volunteer), either within the home or while a person is accessing services or facilities within the community.
The Social Support Service is primarily directed towards meeting the person’s need for social contact and/or a companion in order to participate in community life.
Our Volunteers can assist you to attend a social event, Shopping (groceries, new clothes, hairdresser appointments, post office etc), Sharing an interest with a small group of people, supported by volunteers, visiting friends or having someone visit you in your home, letter writing / phoning friends or relatives for the vision impaired or just having a chat over a cuppa.
Domestic Assistance
Allawah Community Care provides eligible clients with domestic assistance to maintain their capacity to manage everyday activities in a safe, secure and healthy home environment. This could be:
General home cleaning
Unaccompanied shopping (delivering to your home)
Laundry
Once a referral code has been received from My Aged Care, Allawah Community Care will contact you to discuss your domestic assistance requirements.
If you require any heavier duties outside of the listed guidelines, these may need to be carried out by a professional certified cleaner or maintenance contractor.
These duties may include:
Moving heavy furniture to clean underneath
Window cleaning
Cleaning walls
Changing lightbulbs
Cobwebs and gutter cleaning
Skirting board cleaning
Behind kitchen or laundry appliances e.g washing machine or oven
Under the sink
Cleaning of mould from interior or exterior surfaces
Inside the oven including the oven door glass
Inside of window frames and patio doors
Washing all blinds
Full and deep dusting including all the corners of rooms for cobwebs
Scale removal from all bathroom tiles, kitchen tiles, taps, shower heads etc
Respite Care
Allawah Community Care provides day time support service to Carers and Clients by providing Respite so that the Carer can take a break. This service benefits the Carer through providing supervision and assistance to the older client. The Carer may or may not be present during the delivery of service.